Every order confirmation and delivery email comes from Route500 Scotland. If your download links have not arrived, or a link does not open, the quickest route is to reply to that email — it reaches us directly and carries your order details. Otherwise, write to us at the address below with the email you used at checkout.
Businesses change hands, roads close and opening hours move. If you find something in a plan that is out of date, we would like to know: tell us the plan, the day and what has changed, and we will check it and correct the next edition.
We aim to reply within one working day. Replies come from a Route500 Scotland address; we never ask for card details by email.